We are very happy to announce our new partnership with tawk.to!
We believe that live chat is an absolute necessity when it comes to connecting with your audience. Giving your clients/leads a way to contact you with the click of a button is a powerful tool.
Our business was built to evolve, and we are always on the lookout for authentic, innovative ways to grow. With over 1.5 billion other websites out there, we are grateful when someone chooses to land on our patch of the internet, and we realise the importance of making each interaction count. tawk.to has been instrumental in helping us to achieve this.
Compared to other chat plugins this one is completely FREE and comes with a plethora of nice features including a ticket system, internal knowledgbase, agent management, departments, and everything else a business would need to start.
They do however have some great add-ons that you can pay for like hiring live agents, hiring virtual assistants, adding Video+Voice+Screen Sharing to the chat, and even something as simple as removing the tawk.to branding from the bottom.
(In Chat Payments, Shopping Carts, and Translation add-ons coming soon)
What exactly does tawk.to do, you ask? tawk.to is a messaging app to help turn interactions into lasting relationships. It is the most widely used live chat app on the planet, and allows you to be there when your customer need you most by monitoring your visits and engaging with your customers up to 24/7.
What we love most about tawk.to is their character – they offer their software for free because they want to help businesses of all sizes engage with their customers. In a crowded online world, and with 73% of consumers determining brand loyalties based on good customer experience, connection is increasingly important.
Our business is also built on customer satisfaction, and it is for this reason we are so excited to partner with a business that truly believes in driving growth through connection.
Thank you all for your continued support as we continue to grow!
If you are looking for a good chat/ticketing system without needing to spend loads of money… or any money at all for that matter, check out tawk.to!